Creating Tickets

The ability to create tickets within the WillowTwin™ for Rail platform allows for organizations to ensure the assets along the network are inspected, repaired or replaced when issues arise. This helps maintain a healthy rail network and minimize any potential down-time which can negatively impact operations.

Platform users can identify the location and details regarding potential issues, assign workgroups and track the completion of the work all from the web application, while users in the field can use the mobile app to review and update the ticket details as they are working on the repairs, in real-time. 

The following video will demonstrate how users can create and assign tickets from the WillowTwin™ for Rail platform.

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