What's New: February 2025

Resolution Types

Activate Technology now assigns a resolution type to each insight, providing a way to decipher and filter insights by the type of action they require. There are badges on each card that represent the resolution type. The types are filterable on the left-hand panel, and the filter is persistent between logins.

The resolution types are as follows:

• Setting: Resolution action can be completed with adjusting settings for the asset at the BMS or other software. 
• Sequence: Review and revision of the asset's sequence of operations may be required. 
• Field Fix: An onsite technicians should review the asset and repair as necessary.
• Active Control: Automated write-back from Willow to local controls to resolve issue by adjusting operating parameters per agreed upon workflow(s).
• Capital Project: Replacement or optimization of the asset and/or components requires budgeting and resource planning.

Hovering over the resolution types reveals a window showcasing these definitions.

Insight KPI Display

The insights page has been updated to display additional impact score and KPI summaries at the top of the page. Users can choose which impact scores they'd like to see at the top of their page by clicking on the gear icon in the top right and selecting Edit KPIs.

Users can then toggle on/off the available KPIs per their preference and select Save. This selection will be saved to user preferences and persist throughout navigation and between logins.

Learn more about the available impact scores here.

Persistent Filtering

All insight filters are now persistent, meaning that your selections will be saved as you navigate the product and between login sessions.

Ticket Filter

Insights can now be filtered by Has Open Tickets, Has Closed Tickets, and Has No Tickets. Has Open Tickets will help a user to understand which insights have had a ticket generated on them. Has Closed Tickets will identify which insights have been actioned. Has No Tickets will show the insights still requiring action. The filter selection is persistent as you navigate the product and between login sessions.

Copilot

On the building home page, a banner now appears to prompt the user to initiate Copilot. Clicking on the banner will enable Copilot to give a 'Daily Briefing' on the building you are viewing.