Emma Jane Gardiner

1. Product Guides
2. Workflows

Users may now configure ticket automations through Willow App. This feature will generate a ticket on a user-specified insight any time that insight becomes active.To access automated tickets, navi...

• Edited June 20, 2025 16:54
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1. Updates
2. What's New

Copilot Copilot now persists asset contextualization through product navigation, including building twin contextualization. Copilot is also now grounded in Willow's Knowledge Graph, producing graph...

• Edited April 15, 2025 17:31
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1. Product Guides
2. Admin

OverviewThe Manage Account feature in the Willow App gives you full control over your personal details without leaving the app. From this page, you can update your first and last name, phone number...

• Edited November 12, 2025 06:01
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1. Updates
2. What's New

Insight Action KPIs: Willow has added a number of new KPIs to the top of the insights page allowing users to better understand what has been reviewed, what is needing action, and which insights hav...

• Edited March 16, 2025 13:58
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1. Updates
2. What's New

Resolution Types Activate Technology now assigns a resolution type to each insight, providing a way to decipher and filter insights by the type of action they require. There are badges on each card...

• Edited February 11, 2025 18:20
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1. Updates
2. What's New

Light Mode Willow App is now available in light mode! Choose the theme that's best for you by clicking the bubble with your initials at the top right of the screen and navigating to User Preference...

• Edited December 17, 2024 01:20
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1. Updates
2. What's New

Insights Active/Inactive Status Flow Willow has updated its insight workflow to support users in prioritizing and quickly identifying the most important issues to focus on. Willow's previous insigh...

• Edited December 05, 2024 21:21
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1. Product Guides
2. Workflows

Overview Willow has updated its insight workflow to support users in prioritizing and quickly identifying the most important issues to focus on. Willow's previous insight workflow - where users mov...

• Edited December 03, 2024 18:47
• 2 followers
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• -1 votes

1. Product Guides
2. Workflows

Overview Users can now configure and receive email notifications, bringing Willow on-the-go and reducing the need for continuous in-app monitoring of critical issues. Email notifications ensure tea...

• Edited December 17, 2024 01:26
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1. Product Guides
2. Workflows

OverviewWillow now supports SMS notifications, allowing you to stay informed from anywhere. To enable this feature, navigate to your user profile, enter your mobile number, and verify it as mention...

• Edited April 07, 2026 07:24
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